Reward the guests who keep choosing you
Loyalty built for cafés
Start a loyalty program for your guests today, with no paper, no meetings and no extra work for your staff. The card goes straight into Apple and Google Wallet.
More than 1,000 active members
The loyalty program in numbers
- 15 min
- to set the program up
- 10 sec
- for a guest to save the card
- 6-10
- stamps is the ideal first goal
Your most valuable guests are already coming in.
Most of what a café takes does not come from passers-by, but from the guests who come back regularly. That is exactly what makes every one of their visits worth something. A loyalty program gives them a reason to choose you again, and turns the daily habit of drinking coffee into the habit of coming to your café.
Winning a new guest costs several times more than keeping one you already have. Research shows that raising guest retention by just 5% can lift profit by 25% and as much as 95%. That is why successful cafés do not only think about attracting new guests, but about rewarding the ones who already come back.
Three steps, and nothing changes behind the bar
- The guest scans a QR codeOn the table, at the bar or on the receipt. The card is in their wallet within seconds.
- The waiter scans the card with a phoneThe stamp lands straight away, with no data to type in and no guest to look up in a system.
- The reward unlocks itselfThe guest is notified the moment they earn it. No new device, no training for your staff.
No two venues are the same - and no program should be
Shape your loyalty program around the guests you actually have
cafés
9 coffees, the 10th free.
A simple loyalty program guests understand at a glance. Stamps add up quickly, and the free coffee is always close enough to be worth another visit.
pubs
Points for every visit.
Reward guests for coming back rather than for what they order. Points can go towards a free beer, a cocktail or something else entirely.
specialty
Rewards that are actually worth something.
A free product, a brewing workshop or first access to a new coffee on your menu. These are the perks specialty guests care about.
seasonal venues
The card stays in the wallet long after the season ends.
When the terrace opens again, one message reminds your guests it is time for the first coffee or cocktail - right where they found you last summer.
What does this look like for you?
Set up in 15 minutes.
- Download the appon your phone
- Personalize the cardand choose loyalty
- Put the QR codeon the table, at the till or on a sticker by the door.
- The waiter scans the cardwith a phone, from the guest's phone.
Push notifications and messages
Reach your guests through the card they already carry
A card in the wallet is not just a card - it is a channel. A message about points, stamps and rewards lands on the lock screen of a guest who is already yours. No app, no email nobody opens, no ads to an audience you do not know.
Push notifications about points and rewards
Messages that appear when a guest is near the venue
Targeted messages by status and number of visits
Visible on the lock screen the moment a guest picks up their phone
You know who comes in, how often, and who stopped
Staff recognize the regulars by face, but that knowledge leaves with the staff. What the card records stays.
How many regulars you actually have
How often they come in, and at what time
Who stopped coming, and when
Which reward gets used the most
All in real time, on a phone or a computer.
How to set up a program guests actually use
Four things that separate a program that works from one that just sits there.
A reward at 8 to 10 stamps
Nobody finishes a 20-visit program, and nobody starts one either.
Give a drink, not a percentage
“The tenth coffee is free” is clear. “10% off” is not a reward, it is small change.
A QR code on the table, not only at the bar
Guests scan it while they wait, with no queue building behind them.
Have the waiter mention the card once, when they pay
One sentence, not a sales pitch.
Pick the plan that fits your business:
Every plan includes stamps, coupons, gift cards and reward tiers, QR scanning from your phone, unlimited wallet push notifications and every app.
The free plan: 25 loyalty cards in total, with no time limit. Try Starter free for 30 days whenever you like, no credit card.
Unlimited loyalty cards and campaigns
1,000 active customers a month
1 location · 3 card designs
3 team members · 5 devices
€5 of messages included every month
API and integrations
Everything in Starter, plus
3,000 active customers a month
3 locations · 10 card designs
3 companies under one account
10 team members · 15 devices
€15 of messages included every month
Per-location analytics
Your own domain for card pages
Everything in Business, plus
10,000 active customers a month
10 locations · Unlimited card designs
10 companies under one account
25 team members · 50 devices
€30 of messages included every month
Card pages without the Walletap mark
Priority support
Enterprise
from €499 + VAT
/ month
For more than 10 locations, single sign-on or custom terms.
Request a quoteAn active customer is a card that joined, collected stamps or points, or redeemed a reward that month. Messages: Viber from €0.02, WhatsApp from €0.04, SMS from €0.16. Wallet push notifications are unlimited and included in the plan. Messages beyond the plan's monthly amount are billed on delivery and depend on the destination country; if a message doesn't get through on the first channel we try the next one, and every attempt is billed. You can also hand a card over by QR code or link — at no message cost.
FAQ
No. The card is saved to Apple Wallet or Google Wallet - apps that are already on the phone. Nothing to download, no sign-up, no password.
They scan a QR code at the counter, on the table or on a flyer. The card is in their wallet in seconds. You can also send the link by message, email or social media.
Your staff scan the QR code on the member's card. The stamp is added instantly and the member sees it the moment it lands. As quick as stamping a paper card.
Yes, on both. Apple Wallet and Google Wallet come factory-installed on more than 90% of smartphones.
No. A phone or tablet with a camera is enough — the one you already have at the counter.
The card can be live the same day. The design, the reward rules and the wording are all set in our interface - no development, no code.
No. At the counter the whole job is one scan. Training takes a few minutes per person.
Yes. You decide how many stamps earn a reward, and what the reward is.
Yes. The logo, the colors and the wording are yours. The card in a member's wallet carries your identity, not ours.
Yes. Notifications tied to the card itself. For example: the reward is ready, the stamp count has been updated, a coupon expires soon. The member sees it when they wake the phone.
The card is reissued and the stamp count stays safe in the system.
Yes. The interface shows cards issued, active members, stamps given and rewards redeemed. For the first time you have real numbers instead of an estimate.
Member data is processed in line with GDPR. You own your members' data.
Yes. One card is valid across all your locations, and you can track the results together or location by location.
No. Walletap Loyalty runs independently of your register. If you want deeper integration, we have an API and ready-made connectors.
Starter is €24 + VAT a month for one location, Business €59 + VAT for up to 3 and Pro €199 + VAT for up to 10. The number of cards does not change the price — it is unlimited on every plan, and each location includes 1,000 active customers a month (cards that joined, collected or redeemed that month). The free plan includes 25 cards in total with no time limit, and you can try Starter free for 30 days, no credit card. Each plan includes €5 (Starter), €15 (Business) or €30 (Pro) of messages a month; beyond that they are billed on usage.
Ready?
Your first card in a guest's wallet today.
Starter free for 30 days. No credit card, no contract.
